Privacy Policy

Last updated April 20, 2026

Introduction

Welcome to Seeoon ("We," "Our," or "Us"). This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a quote, book a mobile car detailing service, or communicate with us. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information you voluntarily provide when requesting information, quotes, scheduling, or service support, including:

• Full name
• Email address and phone number
• Service address or general appointment location
• Vehicle details, such as make, model, size, and condition
• Message content, appointment notes, photos, or inquiry details

We may also receive basic technical information from your browser or hosting provider, such as IP address, device type, and page activity, to keep the website operating properly.

How We Use Your Information

The information collected is used solely to:

• Respond to inquiries and provide requested quotes
• Schedule, confirm, reschedule, or complete mobile detailing appointments
• Prepare for the requested service based on vehicle condition and location
• Send service-related updates, invoices, receipts, and follow-up messages
• Improve our website, customer service, and detailing operations

We do not sell your personal information. We may send occasional service-related or promotional messages only where permitted by law, and you may ask us to stop at any time.

Sharing of Information

We do not sell, rent, or trade your personal information. Your information may be processed or stored by trusted third-party service providers strictly as necessary to operate our business, such as:

• Hosting providers
• Email services
• Scheduling and customer management tools
• Payment processors
• Maps, routing, or communication services used to reach your appointment location

These providers maintain their own security standards and privacy practices. We rely on reputable, legally compliant platforms to support our operations.

Your Rights (Virginia Residents and U.S. Users)

Depending on applicable laws, including those in Virginia, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Receive assistance from our team in exercising these rights

These rights are subject to owner or legal representative verification.

Upon verified request, we will take reasonable steps to delete your information from our system and ensure that no residual data is retained within our business operations.

Payments

If you pay electronically, payment details are handled by third-party payment processors. We do not intentionally store full card numbers or sensitive payment credentials on our website.

Service Photos

With your permission, we may take photos of your vehicle before, during, or after service for documentation, quality control, or promotional use. We avoid sharing identifying details such as license plates or exact addresses when using photos publicly.

Data Security

We implement reasonable administrative and technical measures to protect your information. While no system can guarantee absolute security, we take appropriate steps to safeguard your data.

If you require additional assistance regarding the protection of your information, our team is available to support you at Support.

Service Area and Location Information

Because we provide mobile car detailing, we may use your appointment location to plan travel, confirm service availability, and complete the requested work. We use this information only for business and service purposes.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children and strictly comply with applicable regulations.

Third-Party Services

We utilize recognized third-party services to operate our website, scheduling, payment, messaging, and business systems. These services operate under their own terms and privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes where appropriate. Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us at: info@seeoon.com