Terms of Service

Last updated April 20, 2026

Acceptance of Terms

By accessing our website, requesting a quote, booking an appointment, or using services provided by Seeoon ("We," "Our," or "Us"), you agree to these Terms of Service. If you do not agree, you may not use our services.

Description of Services

Seeoon provides mobile car detailing services, which may include exterior washing, interior cleaning, vacuuming, wipe-downs, shampooing, stain treatment, odor treatment, waxing, ceramic spray protection, and related vehicle care services.

Service packages, timing, pricing, and results vary based on vehicle size, condition, selected service, location, weather, water or power access, and other practical factors.

Customer Responsibilities

Customers agree to:

• Provide accurate contact, vehicle, location, and service information
• Ensure we have permission to access and service the vehicle at the appointment location
• Remove personal, valuable, fragile, illegal, or hazardous items from the vehicle before service
• Disclose known vehicle issues, sensitive materials, alarms, leaks, damaged trim, loose parts, or aftermarket modifications
• Provide safe and reasonable access to the vehicle, including parking, keys when needed, and any agreed water or power access

We are not responsible for loss of personal items left in the vehicle or for issues caused by undisclosed pre-existing conditions.

Payment and Pricing

Pricing will be communicated before service and may vary depending on vehicle size, condition, requested package, travel distance, pet hair, stains, excessive soil, odor, biohazard concerns, or other additional work.

Unless otherwise agreed:

• A deposit may be required to reserve an appointment
• Final payment is due upon completion of service
• Additional charges may apply if the vehicle condition differs from the information provided at booking
• Deposits and completed services are non-refundable unless explicitly stated in a separate agreement

We reserve the right to refuse or pause services in case of non-payment.

Appointments, Cancellations, and Weather

Mobile detailing appointments depend on safe working conditions and reasonable access to the vehicle. We may reschedule, delay, or cancel service due to severe weather, unsafe locations, equipment issues, road conditions, or other circumstances outside our control.

Customers should provide reasonable notice for cancellations or rescheduling. Late cancellations, missed appointments, inaccessible vehicles, or unsafe conditions may result in forfeited deposits or fees.

Results and No Guarantees

We strive to deliver high-quality detailing results, but we cannot guarantee complete removal of stains, odors, scratches, oxidation, water spots, pet hair, mold, adhesive, overspray, or other damage or contamination.

Results depend on vehicle age, materials, maintenance history, prior repairs, environmental exposure, and the severity of the condition being treated.

Pre-Existing Damage

Vehicles may have pre-existing wear, scratches, dents, clear coat failure, loose trim, weak paint, cracked leather, electronic issues, leaks, or other conditions that become more visible during cleaning.

We are not responsible for pre-existing damage or for damage caused by fragile, defective, previously repaired, or improperly installed vehicle components.

Third-Party Services

Our business may use third-party tools and platforms for website hosting, appointment scheduling, payments, messaging, maps, routing, and customer communication.

We are not responsible for failures, changes, or limitations caused by third-party providers.

Limitation of Liability

To the maximum extent permitted by law, Seeoon shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services. Our total liability for any claim related to a service will not exceed the amount paid for that specific service.

Termination

We reserve the right to suspend or terminate the service if:

• Payment obligations are not met
• The customer engages in abusive, threatening, unsafe, or unlawful behavior
• The appointment location or vehicle condition is unsafe, unsanitary, inaccessible, or materially different from what was described
• There is a breach of these Terms

Customers may also cancel services subject to any agreed cancellation policy, deposits, or outstanding payment obligations.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Commonwealth of Virginia, United States, without regard to conflict of law principles.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

Contact Information

For any questions regarding these Terms, please contact us at: info@seeoon.com